After registering for the first time on the mlovision store, please fill in your personal information in detail to avoid any inconvenience during your shopping experience.
02How long will it take for the order to be shipped after placing the order?
Each product has a corresponding delivery time. If the shipping date shows "today", orders placed before 14:30 will be dispatched on the same day. Orders placed after 14:30 will be dispatched the next day. If the shipping date shows a duration, the goods will be dispatched according to the agreed date.
03Express Delivery Inquiry
By default, FedEx will be used for delivery. If there are prohibited items (such as batteries, alcohol, etc.) or if the address is inconvenient, SF Express or other couriers will be used instead, depending on the actual situation. The logistics track can be viewed in the Personal Information - Order Center - Order Details section.
04How can one find the customer service representatives?
The mlovision store has set up channels such as a customer service hotline and a customer service email. The customer service hotline is +86-(0)755-25215543, and the customer service email is service.mlv@mloptic.com. From pre-sale to post-sale, they will provide you with full-service.
