Moulai Mall Privacy Policy
Effective Date: September 18, 2024
Update Date: September 18, 2024
Introduction
Moulai ("we") highly values the privacy and personal information protection of users. When you use our products and/or services, we may collect and use your relevant information. We hope to explain to you in the Moulai Mall Privacy Policy ("this privacy policy") how we collect, use, store, share, and transfer such information when you use our products and/or services, as well as the ways we provide for you to access, update, delete, and protect this information.
This policy will help you understand the following:
1. How we collect and use your personal information
2. How we use Cookies and similar technologies
3. How we share, transfer, and publicly disclose your personal information
4. How we protect and save your personal information
5. How you manage your personal information
6. Protection of minors' information
7. Notices and revisions
8. How to contact us
This privacy policy is closely related to the Moulai Mall services you use and the various business functions included in the services (collectively referred to as "our products and/or services" hereinafter). We hope that you will carefully read and confirm that you have fully understood the content described in this policy before using our products and/or services, and that you can make appropriate choices in accordance with the guidance of this privacy policy. For the relevant terms involved in this privacy policy, we will try to use concise expressions and provide links for further explanation so that you can better understand. When you use or continue to use our products and/or services after we update this privacy policy (we will promptly notify you of the update), it means that you agree to the content of this privacy policy (including the updated version) and that you consent to our collection, use, storage, and sharing of your relevant information in accordance with this privacy policy.
If you have any questions about this privacy policy or related matters, you can contact us at any time through the contact information specified at the bottom of this privacy policy.
I. How We Collect and Use Your Personal Information
Personal information refers to various information recorded electronically or by other means that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. The personal information involved in this privacy policy includes: basic information (including personal name, date of birth, gender, address, personal phone number, and email address); personal identification information (including ID card, military officer certificate, passport, driver's license, etc.); facial features; network identity identification information (including system account, IP address, email address, and passwords, passphrases, and password protection answers related to the foregoing); personal property information (transaction and consumption records, bank account, balance, etc.); contact list; personal internet usage records (including web browsing records, software usage records, and click records); personal common device information (including hardware model, device MAC address, operating system type, software list, and unique device identification codes (such as IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc., information describing the basic situation of personal common devices)); personal location information (including travel information, precise location information, accommodation information, latitude and longitude, etc.); among them, the bolded parts are the personal sensitive information involved.
We will collect and use your personal information only for the following purposes:
(1) Situations where you must authorize us to collect and use your personal information
Our products and/or services include core business functions and additional functions. Our products and/or services include some core functions, which include the functions necessary for online shopping, the functions necessary for improving our products and/or services, and the functions necessary for ensuring transaction security. We may collect, store, and use the following information related to you to achieve these functions. If you do not provide the relevant information, you will not be able to enjoy our products and/or services. These functions include:
1. Functions necessary for online shopping
(1) User registration
You first need to register an account to become a Moulai Mall user. When you register, you need to provide us with at least the account name you plan to use, the password, your own mobile phone number, and email address (for email verification). We will verify your identity by sending a SMS verification code or an email. Your account name is your default nickname. You can modify and supplement your nickname, name, gender, affiliated company, position, and shipping address and other information, and this information is all your "account information". The account information you supplement will help us provide you with a better shopping experience, but if you do not provide this supplementary information, it will not affect the basic functions of your online shopping.
(2) Product information display and search
In order to help you quickly find the products you need, we may collect the device information (including device name, device model, device identification code, operating system and application version, language settings, resolution, service provider network ID (PLMN)) and browser type when you use our products and/or services to provide you with the best way to display product information. We will also use the above personal information to continuously improve and optimize the above functions.
You can also accurately find the products or services you need through the search function. We will retain your search content to facilitate you to repeat the input or display products related to your search content. Please note that your search keyword information cannot individually identify your identity and does not belong to your personal information. We have the right to use it for any purpose; only when your search keyword information is used in combination with your other information and can identify your identity, during the combined use period, we will treat your search keyword information as your personal information and process and protect it together with your search history records in accordance with this privacy policy.
(3) Placing an order
When you are ready to settle the products in your shopping cart, the Moulai Mall system will generate an order for the products you purchase. You need to fill in at least the consignee's name, shipping address, and mobile phone number in the order. At the same time, the order will state the order number, the products or services you purchase, the payment amount you should pay, and the payment method. If you need to issue an invoice, you also need to provide the invoice title, taxpayer identification number, and the email address for receiving the invoice.
All of the above information constitutes your "order information". We will use your order information for your identity verification, determining the transaction, payment settlement, completing the delivery, querying the order for you, and providing customer service consultation and after-sales service; we will also use your order information to determine whether there are any abnormalities in your transaction to protect your transaction security.
(4) Payment function
After you place an order, you can complete the payment through third-party payment institutions (including Alipay, WeChat, and other payment channels, hereinafter referred to as "payment institutions") that cooperate with Moulai Mall. The payment function itself does not collect your personal information, but we need to share your Moulai Mall order number and transaction amount information with these payment institutions to enable them to confirm your payment instructions and complete the payment.
(5) Delivering products or services function
After you place an order and choose cash on delivery or complete the payment online, the third-party delivery company that cooperates with Moulai Mall will complete the delivery of the order for you. You are aware and agree that the third-party delivery company that cooperates with Moulai Mall will use your order information in the above links to ensure that the products you ordered can be safely delivered.
(6) Customer service and after-sales function
Our customer service and after-sales function will use your account information and order information. To ensure the security of your account, our customer service will use your account information to verify your identity with you. When you need us to provide customer service and after-sales service related to your order information, we will query your order information. You may provide other information in addition to the above information when communicating with our customer service staff, such as when you request us to change the shipping address, contact person, or contact phone number.
2.Functions Necessary for Ensuring Transaction Security
To improve the security of the system when you use our products and/or services and more accurately prevent phishing mall fraud and protect account security, we may determine the risk of your account by understanding your browsing information, order information, the software information you commonly use, device information, etc., and may record some links ("URL") that we consider to be at risk; we will also collect your device information to analyze website problems, count traffic, troubleshoot potential risks, and conduct investigations when you choose to send abnormal information to us.
(2) Situations Where You Can Choose Whether to Authorize Us to Collect and Use Your Personal Information
1.In order to provide you with better and more satisfactory services and strive to enhance your user experience, we may collect and use your personal information in the following additional functions. If you do not provide this personal information, you can still shop online, but you may not be able to obtain the user experience brought by these additional functions. These additional functions include:
Personalized recommendation function based on location information: We will collect your location information (we only collect your current geographical location and will not combine your location information at different times to determine your movement 轨迹). We will use this information to determine your location and provide you with faster logistics services.
2.The above additional functions may require you to enable the access permission of your geographical location (location information) to us on your device to achieve the collection and use of the information involved in these functions. You can decide to enable or close these permissions at any time (the methods for enabling and closing permissions may vary depending on the device. Please refer to the instructions or guidelines provided by the device and system developers for details). Please note that when you enable these permissions, it means that you authorize us to collect and use this personal information to achieve the above functions. When you close the permissions, it means that you cancel these authorizations, and we will no longer continue to collect and use your personal information, and we will not be able to provide the functions corresponding to these authorizations. Your decision to close the permissions will not affect the processing of personal information based on your previous authorizations.
(3) You are fully aware that in the following situations, we do not need to obtain your authorization and consent to collect and use personal information:
1. Related to national security and defense security;
2. Related to public safety, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and judgment execution, etc.;
4. For the purpose of safeguarding the life, property, and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual;
5. The personal information collected is voluntarily publicly disclosed by the personal information subject to the public;
6. The personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels;
7. Necessary for signing a contract at your request;
8. Necessary for maintaining the safe and stable operation of the products and/or services provided, such as discovering and handling product and/or service failures;
9. Necessary for legitimate news reports;
10. Necessary for academic research institutions to conduct statistics or academic research based on public interests, and when providing academic research or descriptive results externally, the personal information contained in the results is de-identified;
11. Other situations stipulated by laws and regulations.
(4) Situations Where We Obtain Your Personal Information from Third Parties
We may obtain the account information (avatar, nickname) that you authorize to be shared from third parties, and after you agree to this privacy policy, we will bind your third-party account to your Moulai Mall account, allowing you to directly log in and use our products and/or services through the third-party account. We will, in accordance with the agreement with the third party, confirm the legality of the source of the personal information and use your personal information under the premise of complying with relevant laws and regulations.
(5)Rules for the Use of Your Personal Information
1.We will use the collected personal information in accordance with the agreement of this privacy policy and to achieve the functions of our products and/or services.
2.After collecting your personal information, we will de-identify the data through technical means, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case, we have the right to use the de-identified information; and without disclosing your personal information, we have the right to analyze the user database and use it commercially.
3.Please note that all the personal information you provide when using our products and/or services, unless you delete it or refuse our collection through system settings, will continue to be authorized for us to use during the period when you use our products and/or services. When you cancel your account, we will stop using and delete your personal information.
4.We will count the usage of our products and/or services and may share these statistical information with the public or third parties to show the overall usage trend of our products and/or services. However, these statistical information does not contain any of your identity identification information.
5.When we display your personal information, we will desensitize your information by means of content replacement, anonymization, etc. to protect your information security.
6.When we want to use your personal information for other purposes not stated in this policy or use the information collected for a specific purpose for other purposes, we will seek your prior consent in the form of your active check.
II. How We Use Cookies and Similar Technologies
(1) Use of Cookies
1.To meet your personalized needs for an online experience and provide you with a more relaxed access experience. We will send one or more small data files named Cookies to your computer or mobile device. The Cookies assigned to you are unique, and it can only be read by the Web server in the domain that issued the Cookies to you. We send Cookies to you to simplify the steps of your repeated login, help determine your login status, and ensure the security of your account or data.
2.We will not use Cookies for any purpose other than those described in this privacy policy. You can manage or delete Cookies according to your preferences. You can clear all the Cookies saved on your computer. Most web browsers will automatically accept Cookies, but you can usually modify the browser settings to refuse Cookies according to your needs; in addition, you can also clear all the Cookies saved in the software. However, if you do this, you may need to change the user settings in person each time you visit Moulai Mall, and the corresponding information you previously recorded will also be deleted, and it may have a certain impact on the security of the services you use.
(2) Use of Network Beacons and Similar Technologies
In addition to Cookies, we will also use network Beacons and other similar technologies on the website. Our web pages often contain some electronic images (referred to as "single-pixel" GIF files or "network beacons"). The ways we use network beacons are:
1.By using network beacons on Moulai Mall, count the number of user accesses and identify Moulai Mall users who have registered through access cookies.
2.Provide you with personalized services through the information obtained from cookies.
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
(1) Sharing
1. We will not share your personal information with any company, organization, or individual other than Moulai, except in the following situations:
(1) Obtaining your explicit consent or authorization in advance;
(2) Providing the information as required by applicable laws, regulations, legal procedures, or mandatory administrative or judicial requirements;
(3) When it is necessary to provide the information within the scope permitted by laws and regulations to safeguard the interests, property, or safety of Moulai, Moulai's affiliated parties, you, other Moulai Mall users, or the public;
(4) Sharing your information is necessary to achieve the core functions of our products and/or services or to provide the services you need;
(5) Handling disputes or controversies between you and others at your request;
(6) Providing the information in accordance with relevant agreements (including electronic agreements signed online and corresponding platform rules) or other legal documents signed with you;
(7) Using the information for academic research;
(8) Using the information based on social public interests that comply with laws and regulations.
2.We may share your personal information with our affiliated parties. However, we will only share the necessary personal information and be bound by the purposes stated in this privacy policy. If our affiliated parties want to change the purpose of processing personal information, they will ask for your authorization and consent again.
3.We may share your order information, account information, device information, and location information with third parties such as partners to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legitimate, just, necessary, specific, and clear purposes, and will only share the personal information necessary for providing the services. Our partners do not have the right to use the shared personal information for any other purposes. Our partners include the following types:
(1) Suppliers of products or technical services. We may share your personal information with third parties that support our functions. These supports include providing us with supply or infrastructure technical services, logistics and distribution services, payment services, data processing, etc. The purpose of our sharing of this information is to achieve the core shopping functions of our products and/or services. For example, we must share your order information with the logistics service provider to arrange the delivery; or we need to share your order number and order amount with the third-party payment institution to enable it to confirm your payment instructions and complete the payment, etc.
(2) Third-party merchants. We must share your order information and the necessary information related to the transaction with third-party merchants to meet your needs for purchasing products or services from them and enable them to complete the subsequent after-sales service.
(3) Partners who entrust us to carry out promotions. Sometimes we will provide promotion services to the user groups who use our products and/or services on behalf of other enterprises. We may share the indirect user profiles formed by using your personal information and your non-personal information collection with the partners ("entrusting parties") who entrust us to carry out promotions, but we will only provide the information on the coverage and effectiveness of the promotion to these entrusting parties, and will not provide your personal identity information, or we will summarize this information so that it cannot identify you personally. For example, we can inform the entrusting party how many people have viewed their promotion information or have purchased the products of the entrusting party after seeing this information, or provide them with statistical information that cannot identify personal identity to help them understand their audience or customers.
4.For the companies, organizations, and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to process personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures. To ensure the security and controllability of data with third parties, we have launched the Yunding service, which provides a safe and reliable data usage and storage environment in the cloud to ensure the security of user data. When using personal sensitive data, we require third parties to adopt data desensitization and encryption technologies to better protect user data.
(2) Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following situations:
1.Obtaining your explicit consent or authorization in advance;
2.Providing the information as required by applicable laws, regulations, legal procedures, or mandatory administrative or judicial requirements;
3.Providing the information in accordance with relevant agreements (including electronic agreements signed online and corresponding platform rules) or other legal documents signed with you;
4.In the case of mergers, acquisitions, asset transfers, or similar transactions, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to re-consult you for authorization and consent.
(3) Public Disclosure
We will only publicly disclose your personal information in the following situations and on the premise of adopting security protection measures in line with industry standards:
1.Disclosing the personal information you specify in the disclosure method with your explicit consent according to your needs;
2.When it is necessary to provide your personal information as required by laws, regulations, mandatory administrative law enforcement, or judicial requirements, we may publicly disclose your personal information according to the required type of personal information and the disclosure method. On the premise of compliance with laws and regulations, when we receive a request for the above-mentioned disclosed information, we will require the corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that for the information we are required to provide, we should maintain transparency within the scope permitted by law. We will carefully review all requests to ensure that they have a legal basis and are limited to the data that law enforcement agencies have the legal right to obtain for specific investigation purposes. Under the premise permitted by laws and regulations, the documents we disclose are protected by encryption keys.
IV. How We Protect and Store Your Personal Information
(1) Technologies and Measures for Protecting Your Personal Information
We attach great importance to the security of personal information and will take all reasonable and feasible measures to protect your personal information:
1. Data Security Technical Measures
We will adopt security protection measures in line with industry standards to prevent unauthorized access, use, and modification of your personal information and avoid data damage or loss. For example, network services will use encryption technologies such as transport layer security protocols and provide browsing services through https and other means to ensure the security of user data during transmission; use encryption technologies to encrypt and store user personal information and isolate it through isolation technologies; adopt trusted protection mechanisms to prevent malicious attacks on data; we will also conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
The specific measures are as follows:
(1) By using specific encryption algorithms for the stored data, we ensure that even if the data is illegally obtained, it is difficult to decrypt, thereby protecting the confidentiality and integrity of the data. Encryption measures ensure that only legitimate users can access and modify the data, and illegal users cannot directly access the database bypassing the system. In addition, the encryption process is transparent to legitimate users, ensuring the normal operation of the database and the user experience.
(2) Regular data backup can effectively prevent data loss caused by viruses, network hackers, or hardware failures. To ensure data security, the backup data should be stored in a safe place to avoid data loss or damage. In addition, using dual hard drives or dual hosts for hot backup can further improve data security and ensure that data can be restored in a timely manner in case of hardware failures or other disasters.
(3) The data security firewall is a core component of database security protection, aiming to achieve comprehensive control over database access behaviors. It not only has the function of intercepting high-risk operations but also can monitor suspicious behaviors in real time to ensure that risk threats are intercepted in a timely manner. In addition, as the infrastructure of network security, the firewall system is composed of software and hardware devices between the internal network and the external network, and restricts the data entering the internal network according to the predetermined security rules, thereby providing a solid security barrier for the servers in the internal network and effectively preventing illegal access and data leakage.
2.We only allow employees and partners of Moulai and its affiliated parties who need to know this information to access personal information and have set up strict access permission control and monitoring mechanisms for this purpose. We also require all personnel who may have access to your personal information to fulfill corresponding confidentiality obligations. If these obligations are not fulfilled, legal liability may be pursued or the cooperation relationship with Moulai may be terminated.
3.We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purposes described in this policy, unless the retention period needs to be extended or permitted by law.
4.Handling of Security Incidents
To address the possible risks such as personal information leakage, damage, and loss, we will use various security technologies, procedures, and systems to prevent the loss, improper use, unauthorized viewing, or disclosure of user personal information. However, you should be aware that no measure can be foolproof, and no service, mall, information transmission, computer system, or network connection is absolutely secure.
Once a personal information security incident occurs, we will, in accordance with the requirements of laws and regulations, promptly inform you of the basic situation and possible impacts of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. At the same time, we will promptly inform you of the relevant situation of the incident by means of emails, letters, phone calls, push notifications, etc. When it is difficult to inform the personal information subject one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also take the initiative to report the handling of personal information security incidents as required by the regulatory authorities.
5.If you have any questions about our protection of personal information, you can contact us through the contact information specified at the bottom of this privacy policy. If you find that your personal information has been leaked, especially if your account and password have been leaked, please immediately contact us through the contact information specified in the [How to Contact Us] section at the bottom of this policy so that we can take corresponding measures.
(2) Storage of Your Personal Information
1.Your personal information will all be stored within the territory of the People's Republic of China. If you use cross-border transaction services and need to transfer your personal information overseas to complete the transaction, we will separately obtain your authorization and consent and require the recipient to process such personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.
2.Please note that after you successfully apply for the cancellation of your Moulai Mall account, we will complete the audit of your account cancellation within 15 working days from the date of your application. After the audit is passed, we will delete or anonymize your personal information.
3.If we terminate the service or operation, we will notify you at least 30 days in advance and delete or anonymize your personal information after the termination of the service or operation.
V. How You Manage Your Personal Information
Moulai attaches great importance to your attention to personal information and will do its best to protect your rights to access, correct, delete, and withdraw consent to your personal information, so that you have sufficient ability to safeguard your privacy and security. Your rights include:
1. Accessing and Correcting Your Personal Information
(1) Your account information: On the PC side, you can view all the personal information you have submitted to Moulai in the "Basic Information" menu of the "Personal Center" page. You can also update other personal information except for the real-name authentication information through the above channels (your real-name authentication information is the name and ID card information you use for real-name authentication).
(2) Your shipping information: On the PC side, you can add, change, or delete your shipping address information (including the consignee's name, shipping address, and the consignee's phone number or email) at any time by accessing the "Shipping Address" menu of the "Personal Information" page.
(3) Your order information: On the PC side, you can view all your completed, pending payment, or after-sales orders by accessing the "Order Center" page of the "Personal Center" page.
(4) Your invoice information: On the PC side, you can add, change, or delete your invoice information at any time by accessing the "Invoice Information" menu of the "Personal Center" page.
(5) For other personal information generated during your use of our products and/or services that you need to access or correct, please contact us at any time. We will respond to your request in accordance with the methods and time limits specified in this privacy policy.
(6) Personal information that you cannot access and correct: In addition to the information listed above, some of your personal information cannot be provided with access and correction services by us. This information mainly includes the device information collected to enhance your user experience and ensure transaction security and the personal information generated when you use additional functions. We will use the above information within the scope of your authorization. You cannot access and correct it, but you can contact us for deletion or anonymization processing.
2.Deleting Your Personal Information
The information that you can directly clear or delete on our product and/or service pages includes order information, browsing information, and shipping address information;
In the following situations, you can request us to delete your personal information:
(1) If our processing of personal information violates laws and regulations;
(2) If we collect and use your personal information without your consent;
(3) If our processing of personal information violates the agreement with you;
(4) If you cancel your Moulai Mall account;
(5) If we terminate the service and operation.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations or these entities have obtained your independent authorization. After you delete the information from our service, we may not delete the corresponding information in the backup system immediately, but we will delete these information when the backup is updated.
3、Change the scope of your authorized consent or withdraw your authorization
You can change the scope of our authorization to continue collecting personal information or withdraw your authorization by deleting information, turning off device functions, and making privacy settings in the software. You can also withdraw all authorizations for us to continue collecting your personal information by canceling your account.
Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we will not be able to continue providing the services corresponding to the withdrawn consent or authorization, nor will we process your corresponding personal information. However, your decision to withdraw consent or authorization will not affect the processing of personal information carried out based on your previous authorization.
4、Account Cancellation
You can submit an account cancellation application to us through the contact information specified at the bottom of this privacy policy. We will complete the audit of your account cancellation within 15 working days after receiving the application. After you cancel your account, we will stop providing products and/or services to you, and delete your personal information or anonymize it in accordance with the requirements of applicable laws.
5、Response to Your Requests
If you are unable to access, correct, or delete your personal information through the above methods, or if you need to access, correct, or delete other personal information generated when you use our products and/or services, or if you believe that Moulai Mall has violated any laws, regulations, or agreements regarding the collection or use of your personal information, you can contact us through the contact information specified at the bottom of this privacy policy. To ensure security, we may require you to provide a written request or prove your identity in other ways. We will reply to your request within 30 days after receiving your feedback and verifying your identity. In principle, we will not charge for your reasonable requests, but for requests that are repeated multiple times and exceed a reasonable limit, we will charge a certain cost depending on the situation. We may reject requests that are unfounded, require excessive technical means (for example, the need to develop a new system or fundamentally change the current practice), pose a risk to the legitimate rights and interests of others, or are extremely impractical (for example, information stored on backup tapes).
In the following situations, we will not be able to respond to your requests in accordance with the requirements of laws and regulations:
(1) Related to national security and defense security;
(2) Related to public safety, public health, and major public interests;
(3) Related to criminal investigation, prosecution, trial, and judgment execution, etc.;
(4) There is sufficient evidence to show that you have subjective malice or abuse your rights;
(5) Responding to your request will cause serious harm to the legitimate rights and interests of you or other individuals and organizations.
VI. Protection of Minors' Personal Information
1、Moulai attaches great importance to the protection of minors' personal information. If you are a minor under 18 years old, you should obtain the written consent of your parents or legal guardians in advance before using our products and/or services. Moulai protects the personal information of minors in accordance with relevant national laws and regulations.
2、In the case of collecting personal information of minors with the consent of their parents or legal guardians, we will only use or publicly disclose such information when it is allowed by law, with the explicit consent of the parents or guardians, or when it is necessary to protect the minors.
3、If we find that we have collected personal information of minors without the prior consent of their verifiable parents or legal guardians, we will try to delete the relevant data as soon as possible.
VII. Notices and Revisions
1、To provide you with better services and with the development of Moulai's business, this privacy policy will also be updated. However, we will not reduce your rights under this privacy policy without your explicit consent. We will issue updated versions on the website and remind you of the relevant updates through mall announcements or other appropriate means before the updates take effect. You are also requested to visit Moulai Mall to keep abreast of the latest privacy policy in a timely manner.
2、For major changes, we will also provide more prominent notices (we will explain the specific changes to the privacy policy through means including but not limited to emails, text messages, or special prompts on the browsing page).
The major changes referred to in this policy include but are not limited to:
(1) Major changes in our service model, such as the purpose of processing personal information, the type of personal information processed, and the way of using personal information, etc.;
(2) Major changes in our ownership structure, organizational structure, etc., such as changes in ownership caused by business adjustments, bankruptcies, mergers, and acquisitions, etc.;
(3) Changes in the main objects of personal information sharing, transfer, or public disclosure;
(4) Major changes in your rights and the way of exercising them in personal information processing;
(5) Changes in the department responsible for personal information security, contact information, and complaint channels;
(6) When the personal information security impact assessment report indicates high risks.
3、We will also archive the old versions of this policy for your reference.
VIII. How to Contact Us
1、If you have any questions, comments, or suggestions regarding this privacy policy or matters related to your personal information, please contact us by sending an email to service.mlv@mloptic.com.
2. Normally, we will reply within thirty days. If you are not satisfied with our response, especially if our personal information processing behavior has harmed your legitimate rights and interests, you can also file a complaint or report to regulatory authorities such as cyberspace, telecommunications, public security, and industry and commerce.
